Frequently Asked Questions

If you’ve never bought flooring before or it’s been a while, you might have questions about the process. Following is a list of questions that we are frequently asked along with their answers. If you still have questions after reading this section, please don’t hesitate to call our showroom at 850.785.2216. One of our sales professionals will gladly help you with anything that you need.


A: There’s a couple of ways to get an estimate.
First, just come in to our showroom during business hours and one of our experienced sales professionals  can help you choose the perfect product for your home, rental or office. They will work to find the best product for how you live. Whether you need your floors to be waterproof, kid-proof, pet proof or all of the above. They will ask you a series of questions and will work with you to find the best product within your budget. Once you’ve picked a product, they will either send someone to measure your home or if you know how much product you need, they will give you an estimate.
Secondly, fill out the electronic form Free In-Home Estimate. Doing this will create a digital request form and it will be emailed to a sales professional for follow-up. Once they receive it, they will give you a call to begin working with you.
Thirdly, give us a call at 850.785.2216 and set up an appointment to come into our beautiful showroom. We will connect you with a sales professional and they will work with you to begin the process of finding you the perfect flooring to turn your home into your dream home.

A: Hardwood flooring is available in three distinct types: solid wood flooring, engineered wood flooring and long-strip flooring. These types differ in the way they’re manufactured, which has implications for where and how they’re installed, and how many times they can be refinished. Solid wood flooring, as its name implies, consists of a solid piece of wood with tongue and groove sides. Engineered and long-strip flooring are both manufactured by stacking thin layers of wood to create one wood plank.

A: Luxury vinyl flooring, aka LVP is a product made by layering different materials, including vinyl. The most common type of vinyl floor consists of four layers: a felt, fiberglass or vinyl backing; a core layer; a decorative layer with the flooring pattern; and a final “wear layer” on top that protects the flooring from scratches and scuffs.

A: When it comes to carpet, the options are virtually endless. But carpet can be split into three basic categories, based on the characteristics of the carpet’s surface. This visible, wearable surface, consisting of tufts of yarn, is called “pile.” Carpets are categorized as “cut pile,” “loop pile,” or “cut and loop.”

A: Laminate flooring offers home owners the look of real wood at a more affordable price. Laminate flooring is also more durable than wood and better at resisting dents and scratches. Additionally, laminate can be installed in rooms of the house where hardwood floors are not an option, such as in a bathroom or basement.

A: Your carpet needs to be re-stretched. There could be several reasons for the wrinkles, but at Flooring Depot of Panama City, your carpet purchase has a lifetime re-stretch guarantee.

A: For information on your carpet’s warranty, please contact a Flooring Depot of Panama City sales representative at 850.785.2216.

A: The Carpet and Rug Institute has helpful information on their website at

A: Yes. Flooring Depot of Panama City offers financing through Synchrony.

A: For over 80 years, Synchrony Financial has built momentum to help more and more businesses and consumers realize their dreams. Synchrony offers customers the tools, technology, service and flexibility for all the ways they spend and save.

Everything we do is focused on building long-term relationships with our partners, like Flooring Depot of Panama City. We engage with our business partners to help provide affordable financing products. Plus, our platforms make it easy to manage your account, whether you’re in store, online or even on the go.