Frequently Asked Questions
Whether you’re new to buying flooring or it’s been a while, you might have questions about the process. Below, you’ll find answers to the most common questions we receive.
If you need further assistance after reviewing this section, call our showroom at 850.785.2216 or fill out & submit our contact form. Our knowledgeable sales professionals are here to help with any of your flooring needs.
We offer several convenient ways to get an estimate for your flooring needs:
- Visit Our Showroom
Stop by our showroom during business hours, and one of our experienced sales professionals will assist you in choosing the perfect flooring for your home, rental, or office. They will help you find the best product to meet your lifestyle needs—whether it’s waterproof, kid-proof, pet-proof, or all of the above. After discussing your requirements and budget, they’ll provide an estimate based on your selected product. If needed, we can also arrange for a professional to measure your space. - Request a Free In-Home Estimate Online
Fill out our online form for a free in-home estimate. Your request will be sent to one of our sales professionals, who will then contact you to start the process. - Call Us
Give us a call at 850.785.2216 to set up an appointment to visit our showroom. We’ll connect you with a sales professional who will guide you through the process of selecting the perfect flooring to transform your home into your dream space.
Hardwood flooring comes in three distinct types: solid wood, engineered wood, and long-strip flooring. These types differ in their manufacturing process, which affects where they can be installed and how often they can be refinished.
- Solid Wood Flooring: As the name suggests, solid wood flooring is made from a single piece of wood with tongue-and-groove sides.
- Engineered Wood Flooring: This type is created by stacking thin layers of wood together to form a single plank.
- Long-Strip Flooring: Similar to engineered wood, long-strip flooring is also made by layering thin wood pieces to create a plank.
Each type has unique characteristics that influence its suitability for different environments and its longevity.
Luxury vinyl flooring, also known as LVP, is composed of multiple layers of materials, including vinyl. The most common type of vinyl flooring includes four layers:
- Backing Layer: Made from felt, fiberglass, or vinyl, this layer provides stability and support.
- Core Layer: This layer adds durability and structure to the flooring.
- Decorative Layer: This layer features the flooring pattern or design, giving the floor its appearance.
- Wear Layer: The top layer protects the flooring from scratches and scuffs, ensuring long-lasting durability.
Carpet offers a wide range of options, but they can generally be divided into three basic categories based on the surface characteristics, known as the “pile.” The pile is the visible, wearable surface made up of tufts of yarn. The three main types of carpet pile are:
- Cut Pile
- Loop Pile
- Cut and Loop Pile
Each type has distinct textures and durability, suitable for different needs and preferences.
Laminate flooring provides homeowners with the appearance of real wood at a more budget-friendly price. It’s also more durable than wood, offering better resistance to dents and scratches. Plus, laminate can be installed in areas where hardwood isn’t suitable, such as bathrooms or basements.
Your carpet needs to be re-stretched. There could be several reasons for the wrinkles, but at Flooring Depot of Panama City, your carpet purchase has a lifetime re-stretch guarantee.
For information on your carpet’s warranty, please contact a Flooring Depot of Panama City sales representative at 850.785.2216.
You can find helpful information about allergies and carpets on the Carpet and Rug Institute’s website at www.carpet-rug.org.
Yes. Flooring Depot of Panama City offers financing through Synchrony.