Terms And Conditions

RETURN POLICY:

• ABSOLUTELY NO RETURNS ON SPECIAL ORDERS/NON-STOCKED ITEMS
• Returns are NOT permitted on special orders, open boxes, close outs and odd lots
• All returned merchandise must be unopened, undamaged and in resalable condition
• A restocking fee may be applied to cancellations or returns
• No returns on in-stock items after 30 days of purchase

• Refunds will be processed by the same method of payment from your original purchase except cash.  Cash payments will be refunded in the form of a check.  NO CASH REFUNDS.
• A refund check will be processed within 5-7 days for all check or cash returns.
• Please allow 1-3 days for credit card refunds to process.
• $30 charge on all NSF returned checks.

• Installation agreement must be completed and signed
• Installs will not be scheduled until all material has been received
• Labor and materials must be paid in full prior to scheduling installation

Privacy Notice

This privacy notice discloses the privacy practices for flooringdepot.com. This privacy notice applies solely to information collected by this website.
To view our Privacy Policy, please go here.

Information Collection, Use and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Security Information

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Website Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.